...or a plumber, electrician, tailor, welder or whatever artisan I need to get work done. This is one of the most agonising things about Nigeria these days. I remember trying to fix a curtain pole and the carpenter down my street started to hammer one side into the wall. Before I could inspect what he had done he almost started fixing the other side. All this without a single tape rule! By the time he was done one side was lower than the other. I mean, what can be so difficult about fixing a curtain pole. Baba whatever he was called had no idea why I should be fretting so much. After all it was almost straight.
The same thing happened when I tried to do a mosquito net for the front door. So I'm thinking, a wooden frame knocked together with wire mesh should keep the blood suckers out. So I asked my wife to get a carpenter from down the road. Nine hours later, the Frankenstein's monster he put together was already falling apart. The guy was sweating so profusely and commending himself for a job well done. The thing lasted a few weeks before we had to take it down.
The same thing must have happened with other artisans in the past. What about the guy that did the plumbing for the house I moved into about a year ago. The shower in my bedroom has never ever worked. Why would the plumber fix a shower that doesn't work, get paid and then tell the owner of the house that the job is done. What about the electrician? It is only the Grace of God that has prevented my house from barbecuing to a crisp. I've had dealings with just about every type of artisan and they are all the same.
I could go on and on about my experiences with artisans in this country as I'm sure most people have. My point is that there are no standards for artisans in this country. Anybody can get up and set up a shop and do whatever trade they so please. A guy my sister introduced to me to make curtains has been holding on to the last leg of the job for two months. I called him and asked him how far he had gone and he told me he was in Ibadan doing some plumbing work. Did I hear right? A tailor was dabbling into plumbing! He proudly told me that he is also a builder, foreman and every known artisan rolled into one. Of course he still hasn't delivered.
The UK has the NVQs (National Vocational Qualifications) for artisans and other technical professions while vocational education in the US is typically offered through community colleges. The system isn't perfect but it ensures people are sure of what they're getting when they hire an artisan. What do we have in Nigeria? A centuries old apprenticeship system that doesn't work anymore. Nobody wants to spend 5 to 10 years as an apprentice and not get paid for it. The period of apprenticeship has gotten so short that not enough skills are passed on to make a meaningful impact
So how do we ensure that the quality of artisans improves?
- By setting up proper training institutes for different professions
- Developing standards for workmanship, materials and professional conduct
- Certifying artisans depending on the level of skill and experience
- Regular auditing and assessment of artisans to ensure consistency
- Continuing professional development
- Setting up a consumer complaints commission and ensuring compensation for defective work done by artisans
Maybe then I can stop my heart palpitations every time I hire a carpenter.


